Company Filing History:
Years Active: 2004-2006
Title: Michael Joseph Harris: Innovator in Communication Technologies
Introduction
Michael Joseph Harris is a notable inventor based in Toms River, NJ (US). He has made significant contributions to the field of communication technologies, holding a total of 3 patents. His work focuses on enhancing communication systems and improving the efficiency of contact centers.
Latest Patents
Harris's latest patents include innovative methods and systems for enabling communication between a processor and a network operations center. This invention provides a virtual network between processors, allowing for secure and efficient communication. Another significant patent is related to wait time prediction arrangements for non-real-time customer contacts. This methodology improves the management of contact centers by providing accurate wait-time predictions, thereby enhancing customer service efficiency.
Career Highlights
Throughout his career, Harris has worked with prominent companies such as Avaya Technology LLC and Corente, Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas in communication technologies.
Collaborations
Harris has collaborated with notable professionals in his field, including John E. Keane and Neil R. Brutman. These collaborations have contributed to the advancement of his inventions and the overall progress in communication technology.
Conclusion
Michael Joseph Harris is a distinguished inventor whose work has significantly impacted communication technologies. His patents reflect his commitment to innovation and efficiency in the industry.