Matt Ackers

Title: Innovations by Matt Ackers in Rental Vehicle Reservation Systems

Introduction

Matt Ackers is an accomplished inventor based in Bloomington, IL. He has made significant contributions to the field of rental vehicle reservation systems, holding two patents that enhance the efficiency and user experience for policyholders in need of replacement rental vehicles.

Latest Patents

Ackers' latest patents focus on systems and methods for reserving a replacement rental vehicle. The first patent describes a rental self-service computer system that verifies a policyholder's eligibility for a replacement rental. It includes features such as transmitting a customized link to the policyholder, retrieving their data, and displaying available rental options. The second patent further refines this process by enabling policyholders to initiate an insurance replacement rental reservation after submitting an initial loss claim. This system retrieves insurance data, verifies eligibility, and allows users to search for vendor locations, ultimately streamlining the rental process.

Career Highlights

Matt Ackers is currently employed at State Farm Mutual Automobile Insurance Company, where he applies his innovative ideas to improve customer service and operational efficiency. His work has been instrumental in developing user-friendly systems that cater to the needs of policyholders.

Collaborations

Ackers collaborates with talented coworkers such as Josh Schumann and Itobore Odje, contributing to a dynamic team focused on innovation in the insurance and rental vehicle sectors.

Conclusion

Matt Ackers' contributions to rental vehicle reservation systems demonstrate his commitment to innovation and improving customer experiences in the insurance industry. His patents reflect a forward-thinking approach that benefits both policyholders and the companies that serve them.