This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: At&t Intellectual Property I, LP. Active years: 2023.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2023
Title: Maryam Samim: Innovator in Predictive Resolutions
Introduction
Maryam Samim is a notable inventor based in Metuchen, NJ (US). She has made significant contributions to the field of machine learning, particularly in the area of predictive resolutions for trouble tickets. Her innovative approach combines technology and problem-solving to enhance efficiency in ticket management systems.
Latest Patents
Maryam holds a patent titled "Predictive resolutions for tickets using semi-supervised machine learning." This patent describes a method where a processing system collects information related to trouble tickets, each containing a problem abstract and log text. The method involves analyzing the log text to derive a problem resolution, defining ticket clusters based on problem abstracts, and labeling these clusters. The processing system creates a library of labeled clusters, which includes a cluster label, a problem abstract, and a resolution summary. This innovative method trains machine-learning applications to predict resolution summaries for each cluster and classify new tickets accordingly. Maryam's patent represents a significant advancement in automating ticket resolution processes.
Career Highlights
Maryam Samim is currently employed at AT&T Intellectual Property I, LP, where she applies her expertise in machine learning and data analysis. Her work focuses on developing solutions that streamline operations and improve customer service through technology. With her background and skills, she has become a valuable asset to her team.
Collaborations
Maryam has collaborated with talented individuals such as Donghoon Shin and Yang Qu. These partnerships have allowed her to enhance her research and development efforts, contributing to the success of her projects.
Conclusion
Maryam Samim is a pioneering inventor whose work in predictive resolutions showcases her commitment to innovation in technology. Her contributions to machine learning and ticket management systems are paving the way for more efficient solutions in the industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile