This inventor holds 5 USPTO granted patents. Top assignee: Nortel Networks Corporation. Active years: 2004-2009.
Company Filing History:
Years Active: 2004-2009
Title: Mark Holden: Innovator in SIP Technology
Introduction
Mark Holden is a notable inventor based in Allen, TX (US), recognized for his contributions to the field of telecommunications. He holds a total of 5 patents, showcasing his innovative spirit and technical expertise. His work primarily focuses on enhancing communication systems through advanced methodologies.
Latest Patents
One of his latest patents is titled "Method and apparatus for a SIP client manager." This invention provides a method, apparatus, system, and computer program product for communicating using Session Initiation Protocol (SIP). The system simplifies the messaging process for client applications, allowing them to operate without maintaining complex routing information. The SIP client manager includes a SIP management module and an X-SIP client module, which work together to modify and manage SIP messages effectively.
Another significant patent is the "System and method for dynamic queuing in an automatic call distributor." This invention utilizes a SIP messaging structure within a call center's architecture, enhancing the interaction between callers and the system. It is designed for Automatic Call Distribution (ACD) services developed for IP telephony, ensuring seamless communication across different networks.
Career Highlights
Mark Holden is currently employed at Nortel Networks Corporation, where he continues to develop innovative solutions in telecommunications. His work has significantly impacted the efficiency and functionality of communication systems, making him a valuable asset to his company.
Collaborations
Throughout his career, Mark has collaborated with notable colleagues, including Scott L Orton and William S Lee. These partnerships have fostered a creative environment that encourages the development of groundbreaking technologies.
Conclusion
Mark Holden's contributions to SIP technology and telecommunications demonstrate his commitment to innovation. His patents reflect a deep understanding of communication systems and a desire to improve user experiences. His work continues to influence the industry, paving the way for future advancements.