Mark A Austin

Title: Mark A. Austin: Innovator in Call-Processing Systems

Introduction: Mark A. Austin, an accomplished inventor based in Cedar Rapids, IA, is known for his significant contributions to the field of telecommunications. With nine patents to his name, Austin has developed innovative systems and methods that enhance call-processing capabilities and improve user experience.

Latest Patents: Among his latest inventions is a cutting-edge call-processing rate quote system and method. This sophisticated system processes telephone calls and provides a range of enhanced services. Key features include a network control processor that manages call processing and routing, as well as the addition of a matrix switch that ensures efficient call routing from the originating location to the terminating location. The system integrates operator consoles for direct support to users, while a central message processor assesses call data to determine necessary actions and potential operator assistance requirements. Austin's invention also incorporates a billing server to track billing information in real-time, a validation system to confirm call feasibility, and a fraud detection and prevention system designed to monitor calls for any fraudulent activity.

Career Highlights: Mark A. Austin's career has seen him work with notable companies in the telecommunications industry, including Link USA Corp. and Global Crossing, Ltd. His innovative mindset and technical expertise have consistently pushed the boundaries of what is possible in call processing technology.

Collaborations: Throughout his career, Austin has collaborated with talented professionals such as Steven J. Hogan and Kristi T. Feltz. Their combined efforts have contributed to the successful implementation of complex systems that ensure enhanced communication solutions.

Conclusion: Mark A. Austin's work in the realm of call-processing technology signifies a commitment to innovation and improvement in the telecommunications field. With a focus on enhancing user experiences and providing robust solutions to common challenges, his nine patents serve as a testament to his ingenuity and determination to advance the industry.