Margaret M Brown

Title: The Innovative Contributions of Margaret M. Brown

Introduction

Margaret M. Brown is a notable inventor based in Watauga, Texas. She has made significant contributions to the field of technology, particularly in the area of automated reservation systems. Her innovative approach has led to the development of a unique patent that enhances user experience in making reservations.

Latest Patents

Margaret holds a patent for an "Interactive voice-activated reservation system and method." This automated method involves receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, and looking up reservation information based on that identifier. The system also allows users to make changes to their reservations through voice identification, streamlining the entire process.

Career Highlights

Margaret is currently employed at American Airlines, Inc., where she applies her expertise in technology to improve customer service and operational efficiency. Her work has been instrumental in advancing the airline's reservation systems, making them more user-friendly and efficient.

Collaborations

Throughout her career, Margaret has collaborated with talented individuals such as Carline Smith and Laura Therminy. These partnerships have fostered a creative environment that encourages innovation and the development of new ideas.

Conclusion

Margaret M. Brown's contributions to the field of automated reservation systems exemplify the impact of innovative thinking in technology. Her patent and work at American Airlines, Inc. highlight her commitment to enhancing user experience through automation.