Company Filing History:
Years Active: 2018
Title: Innovations by Madhumitha Balasubramaiam
Introduction
Madhumitha Balasubramaiam is an accomplished inventor based in Chennai, India. She has made significant contributions to the field of technology, particularly in the area of interactive voice response systems. Her innovative work has garnered attention and recognition in the industry.
Latest Patents
Madhumitha holds a patent for an Interactive Voice Response (IVR) System Interface. This invention involves a mobile device, such as a smartphone, that receives and presents interactive audio content from an IVR system. The mobile device provides an interface that enables users to navigate through a menu presented in the interactive content. The interface further presents action elements that identify actions that can be requested through the menu. For instance, selecting one of the action elements may cause the IVR to perform an associated action, such as establishing communication between the mobile device and a selected representative at a call center. Additionally, the action elements may provide status information associated with the call center, including expected wait times. This patent showcases her innovative approach to enhancing user experience in telecommunications.
Career Highlights
Madhumitha is currently employed at Verizon Patent and Licensing Inc., where she continues to develop and refine her inventions. Her work at Verizon has allowed her to collaborate with other talented professionals in the field, further advancing her expertise and contributions to technology.
Collaborations
Some of her notable coworkers include Shan K Sasidharan and Rajesh Narayanan. Their collaboration has likely contributed to the success of various projects and innovations within the company.
Conclusion
Madhumitha Balasubramaiam is a pioneering inventor whose work in interactive voice response technology has made a significant impact. Her patent reflects her commitment to improving user interaction with technology. Her contributions continue to shape the future of telecommunications.