Company Filing History:
Years Active: 2012-2022
Title: Innovations by Luciano Silva
Introduction
Luciano Silva is an accomplished inventor based in Apex, NC (US). He has made significant contributions to the field of customer relationship management (CRM) through his innovative patents. With a total of 7 patents, Silva has demonstrated his expertise and creativity in developing solutions that enhance user experience and streamline processes.
Latest Patents
One of Silva's latest patents involves notifying a user of an instant messaging (IM) service about modifications made to an opportunity. This patent outlines a method for receiving modifications to an opportunity stored in a CRM system, identifying users associated with the modification, and sending alerts to relevant users through an IM service. Another notable patent focuses on integrating metadata from social networking applications into a CRM system. This innovation allows for the analysis of metadata to infer opportunities and relationships, ultimately enhancing the CRM system's functionality.
Career Highlights
Luciano Silva is currently employed at International Business Machines Corporation (IBM), where he continues to push the boundaries of technology and innovation. His work at IBM has allowed him to collaborate with other talented professionals in the field, further enriching his experience and contributions.
Collaborations
Some of Silva's notable coworkers include Jorge A Arroyo and Stephen Paul Kruger. Their collaborative efforts have likely contributed to the development of innovative solutions within the company.
Conclusion
Luciano Silva's contributions to the field of CRM through his patents reflect his dedication to innovation and improvement. His work continues to influence the way businesses manage customer relationships, showcasing the importance of creativity in technology.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.