Company Filing History:
3 out of 159 
3 out of 129 
Years Active: 2007-2008
Title: Long Nguyen: Innovator in Automated Directory Assistance
Introduction
Long Nguyen is an accomplished inventor based in Stoneham, MA (US). He has made significant contributions to the field of automated directory assistance, holding a total of 3 patents. His innovative work focuses on enhancing the efficiency and accuracy of directory assistance services through advanced training systems.
Latest Patents
Nguyen's latest patents include systems and methods for using transcripts to train an automated directory assistance service. This invention encompasses a training system that trains and maintains the directory assistance system. The training system consists of several modules, including a transcription module that obtains transcripts related to directory service requests, a speech grammar estimation module that creates an n-gram grammar for multiple telephone numbers, a listings statistics estimation module that identifies words used to refer to each telephone number, and a required words determination module that identifies necessary words for requesting each telephone number. The directory assistance system features a speech recognition module that generates a transcript from audible requests, a listing retrieval module that retrieves listings from a database, and an accept/reject module that determines which listings to present to the caller.
Career Highlights
Throughout his career, Long Nguyen has worked with notable companies such as Verizon Corporate Services Group Inc. and BBN Technologies Corporation. His experience in these organizations has contributed to his expertise in developing innovative solutions for directory assistance.
Collaborations
Nguyen has collaborated with professionals like Richard Mark Schwartz and Han Shu, further enhancing his work in the field of automated systems.
Conclusion
Long Nguyen's contributions to automated directory assistance demonstrate his commitment to innovation and excellence. His patents reflect a deep understanding of technology and its application in improving user experiences.