Company Filing History:
Years Active: 2020-2024
Title: Innovations by Liran Shaked
Introduction
Liran Shaked is a notable inventor based in Tel Aviv, Israel. He has made significant contributions to the field of technology, particularly in the area of workload routing systems. With a total of 3 patents to his name, Shaked continues to push the boundaries of innovation.
Latest Patents
One of Liran Shaked's latest patents is focused on smart capacity for workload routing. This patent encompasses systems, methods, and computer program products that utilize smart capacity workload routing with workload modeling. The technology involves storing a workload model in memory that accounts for various factors associated with user communications. Each factor is linked to a measurement of workload. When a request is received, it includes information regarding one or more of these factors. This information is processed to identify a workload measurement for the requested user communication by comparing it to the stored workload model. An agent with available capacity to handle the request is then identified. A communication slot for this agent is activated, defined by the identified workload measurement, and the request is routed accordingly, updating the available workload capacity in the system.
Career Highlights
Liran Shaked is currently employed at LivePerson, Inc., where he applies his expertise in developing innovative solutions. His work has been instrumental in enhancing user communication systems and improving overall efficiency.
Collaborations
Shaked collaborates with talented individuals such as Shlomo Lahav and Leor Gruendlinger, contributing to a dynamic work environment that fosters creativity and innovation.
Conclusion
Liran Shaked's contributions to technology through his patents and work at LivePerson, Inc. highlight his role as a forward-thinking inventor. His innovative approaches to workload routing systems are paving the way for advancements in user communication technologies.