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For the Inventor, By the Inventor

Santa Clara, CA, United States of America

Lewis Savio Landry Santos

USPTO Granted Patents = 13 

Average Co-Inventor Count = 6.0

ph-index = 6

Forward Citations = 112(Granted Patents)


Company Filing History:

goldMedal13 out of 1,072 
 
Servicenow, Inc.
 patents

Years Active: 2019-2025

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13 patents (USPTO):Explore Patents
1. 12380277 - Written-modality prosody subsystem in a natural language understanding (NLU) framework (2025-08-05),
2. 12086550 - System for focused conversation context management in a reasoning agent/behavior engine of an agent automation system (2024-09-10),
3. 11741309 - Templated rule-based data augmentation for intent extraction (2023-08-29),
4. 11681877 - Systems and method for vocabulary management in a natural learning framework (2023-06-20),
5. 11520992 - Hybrid learning system for natural language understanding (2022-12-06),
6. 11507750 - Method and system for automated intent mining, classification and disposition (2022-11-22),
7. 11238232 - Written-modality prosody subsystem in a natural language understanding (NLU) framework (2022-02-01),
8. 11087090 - System for focused conversation context management in a reasoning agent/behavior engine of an agent automation system (2021-08-10),
9. 10970487 - Templated rule-based data augmentation for intent extraction (2021-04-06),
10. 10956683 - Systems and method for vocabulary management in a natural learning framework (2021-03-23),
11. 10740566 - Method and system for automated intent mining, classification and disposition (2020-08-11),
12. 10713441 - Hybrid learning system for natural language intent extraction from a dialog utterance (2020-07-14),
13. 10497366 - Hybrid learning system for natural language understanding (2019-12-03),

Title: Innovations of Lewis Savio Landry Santos

Introduction

Lewis Savio Landry Santos is a prominent inventor based in Santa Clara, CA. He has made significant contributions to the field of natural language understanding and agent automation systems. With a total of 13 patents to his name, Santos continues to push the boundaries of technology and innovation.

Latest Patents

One of his latest patents is the "Written-modality prosody subsystem in a natural language understanding (NLU) framework." This invention focuses on analyzing collections of written messages for various prosodic cues, breaking them down into suitable levels of granularity for consumption by other components of the NLU framework. The prosodic cues include source, temporal, and written cues, which enhance the domain specificity of agent automation systems. Another notable patent is the "System for focused conversation context management in a reasoning agent/behavior engine of an agent automation system." This system allows a reasoning agent to manage context effectively, updating its current context based on user utterances and stored episodes.

Career Highlights

Lewis Santos is currently employed at ServiceNow, Inc., where he applies his expertise in developing innovative solutions. His work has significantly impacted the efficiency and effectiveness of agent automation systems. Santos's inventions are at the forefront of enhancing user interactions with technology.

Collaborations

Throughout his career, Santos has collaborated with talented individuals such as Edwin Vito Sapugay and Anil Kumar Madamala. These collaborations have fostered a creative environment that encourages innovation and the development of cutting-edge technologies.

Conclusion

Lewis Savio Landry Santos is a distinguished inventor whose work in natural language understanding and agent automation systems has led to numerous patents. His contributions continue to shape the future of technology and improve user experiences.

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