Lanxin Zhang

Title: Innovations by Lanxin Zhang

Introduction

Lanxin Zhang is an accomplished inventor based in Mercer Island, WA (US). He has made significant contributions to the field of data management through his innovative patent. His work focuses on enhancing the efficiency of customer data processing, which is crucial for businesses in today's digital age.

Latest Patents

Lanxin Zhang holds a patent for a system and method for merging duplicate customer data. This patent describes a computer-implemented contact center service that merges customer profiles by determining a subset of profiles that meet specific merging criteria. The process involves identifying conflicting values in data fields and selecting a merged value based on data deduplication criteria. This innovation aims to streamline customer data management and improve accuracy in customer profiles.

Career Highlights

Lanxin Zhang is currently employed at Amazon Technologies, Inc., where he applies his expertise in data management and customer service technologies. His work at Amazon has allowed him to contribute to the development of advanced systems that enhance customer interactions and data accuracy.

Collaborations

Lanxin has collaborated with notable colleagues, including Jan Henrik Jonsson and Shadie Hijazi. These collaborations have fostered a creative environment that encourages innovative solutions in technology and data management.

Conclusion

Lanxin Zhang's contributions to the field of data management through his patent for merging duplicate customer data exemplify the importance of innovation in enhancing customer service. His work continues to influence the way businesses manage customer information effectively.