This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: Servicenow, Inc.. Active years: 2023.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2023
Title: Lalit Kumar: Innovator in Digital Chat Analytics
Introduction
Lalit Kumar is a prominent inventor based in Hyderabad, Telangana, India. He has made significant contributions to the field of digital communication through his innovative patent. His work focuses on enhancing the understanding and analysis of digital chat conversations within workflow environments.
Latest Patents
Lalit Kumar holds a patent for "Digital chat conversation and virtual agent analytics." This invention tracks and stores analytic data about digital chat conversations occurring within a digital workflow environment. The analytic data monitors conversation progression states between individual node elements of at least one digital chat conversation flow design. Additionally, a specification of an interested event for the analytic data is received, allowing for the extraction and analysis of data associated with that event.
Career Highlights
Lalit Kumar is currently employed at ServiceNow, Inc., where he applies his expertise in digital communication technologies. His role involves developing solutions that improve the efficiency and effectiveness of digital interactions.
Collaborations
Some of his notable coworkers include Ashita Narayan and Wenhua Li, who contribute to the innovative environment at ServiceNow, Inc.
Conclusion
Lalit Kumar's work in digital chat analytics exemplifies the impact of innovation in enhancing communication technologies. His contributions are paving the way for more effective digital interactions in various industries.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile