Kevin P Kleinfelter

Title: Kevin P. Kleinfelter: Innovative Inventor from Atlanta, GA

Introduction

Kevin P. Kleinfelter is a renowned inventor based in Atlanta, Georgia, recognized for his contributions to technology and customer service communication solutions. With a total of two patents to his name, Kleinfelter has developed innovative methods that enhance organizational workflows and improve end-user support.

Latest Patents

Kleinfelter's latest patents showcase his expertise in facilitating customer service communication in a computing environment. His first patent describes a method and apparatus for facilitating end-user support communications. This invention allows an end-user to initiate a product request that gets forwarded to a product administrator for review and resolution. A notable feature of this invention is its ability to automatically capture diagnostic information in case of serious errors, aiding the product administrator in understanding the state of the end user’s machine.

Additionally, his second patent focuses on a process and apparatus for controlling workflow in a multi-user environment. This innovative technology enables organizations to logically and automatically route information through a predefined sequence of activities. Users can select activities from a list, and upon completion, the system determines the next steps based on predefined conditions, maintaining a smooth flow of information through the organization's processes.

Career Highlights

Kevin P. Kleinfelter has made significant contributions during his tenure at Dun & Bradstreet Software Services, Inc., where he has been instrumental in developing solutions that enhance customer service and streamline organizational workflows. His work reflects a deep understanding of user needs and technical requirements in the realm of computer technology.

Collaborations

Kleinfelter has collaborated with notable coworkers such as David M. Anglin and Vernon J. Adams, contributing to a dynamic work environment that fosters innovation and creativity. These collaborations have played a vital role in advancing the projects that have established Kleinfelter as a leader in his field.

Conclusion

Kevin P. Kleinfelter's innovative spirit and commitment to improving customer service communications and organizational workflows have positioned him as a significant contributor in the field of technology. His patents not only reflect his ingenuity as an inventor but also his dedication to enhancing user experience in computing environments. As he continues to develop cutting-edge solutions, Kleinfelter remains a valuable asset to the technology community in Atlanta and beyond.