This inventor holds 1 USPTO granted patent and 1 EPO patent. Top assignee: Other. Active years: 2022.
Company Filing History:
1 out of 834,411 Years Active: 2022
Title: Innovations of Kesavan Ganesan
Introduction
Kesavan Ganesan is a notable inventor based in Chennai, India. He has made significant contributions to the field of technology, particularly in the area of interaction transfer systems. His innovative approach has led to the development of a unique patent that enhances communication efficiency.
Latest Patents
Kesavan Ganesan holds a patent titled "System and method for providing contextual summaries in interaction transfer." This invention presents a system and method for delivering a contextual summary of an interaction between a first party and a second party over a media channel when transferring the interaction to a third party. The process begins with a request to transfer the interaction, which triggers the retrieval of a text transcript. This transcript is then processed to generate a contextual summary and relevant metadata, which are provided to the third party for effective handling of the interaction. The contextual summarizer utilizes a custom set of application programming interfaces (APIs), including a text summarizer API, churn predictor API, sentiment analysis API, next best action API, and interaction reference detector API. Kesavan Ganesan has 1 patent to his name.
Career Highlights
Throughout his career, Kesavan has worked with various companies, including Genesys Cloud Services, Inc. His experience in the tech industry has allowed him to refine his skills and contribute to innovative projects that enhance user interactions.
Collaborations
Kesavan has collaborated with talented individuals such as Tony Thazhekkaden and Mohamed Uvaiz Anwar Batcha. These partnerships have fostered a creative environment that encourages the development of groundbreaking ideas.
Conclusion
Kesavan Ganesan is a distinguished inventor whose work in interaction transfer systems has made a significant impact in the technology sector. His patent demonstrates his commitment to improving communication processes, and his collaborations further highlight his dedication to innovation.