Kenneth J Todd

Title: Innovations by Kenneth J Todd

Introduction

Kenneth J Todd is an inventive mind based in Plano, TX, who has made significant contributions to the field of customer service technology. He is known for his innovative approach to enhancing customer satisfaction while preventing employee fraud in restaurant settings.

Latest Patents

Kenneth J Todd holds a patent for a "Customer survey device with fraud prevention system." This invention is designed to reduce employee fraud during customer satisfaction surveys. The system can be embedded in devices such as pagers or tip trays and includes an internally mounted camera that covertly captures photographs of survey participants. Each photograph is date and time-stamped and linked to a specific table number, allowing restaurant managers to identify the waiter associated with the survey. The results, along with the photographs, are uploaded to a management database for review, ensuring the integrity of the survey process.

Career Highlights

Kenneth J Todd is currently employed at Long Range Systems, Inc., where he continues to develop innovative solutions that enhance customer experiences in the restaurant industry. His work focuses on integrating technology with customer service to create more efficient and reliable systems.

Collaborations

Kenneth J Todd collaborates with Kenneth James Lovegreen, contributing to the development of advanced customer service technologies.

Conclusion

Kenneth J Todd's innovative contributions, particularly his patented customer survey device, demonstrate his commitment to improving customer service while safeguarding against fraud. His work continues to influence the restaurant industry positively.