Kenneth Grant Yocum

Title: The Innovative Mind of Kenneth Grant Yocum

Introduction

Kenneth Grant Yocum is a notable inventor based in Encinitas, California. He has made significant contributions to the field of technology, particularly in the areas of advice generation systems and demand prediction services. With a total of three patents to his name, Yocum continues to push the boundaries of innovation.

Latest Patents

One of Yocum's latest patents is an "Advice Generation System." This invention provides a method, system, and computer program product where an intent generated by a large language model from a text is received from a user device. The system classifies the intent into a corresponding domain and generates a plan comprising a set of action logic for achieving a desired state of an account. The plan is then forwarded to the large language model, which generates advice in a natural language format for the user.

Another significant patent is for "Contact Center Call Volume Prediction." This method involves obtaining multiple models and generating values for a time series variable. The values are used in a piecewise forecast to estimate headcount from the time series variable, enhancing the efficiency of call center operations.

Career Highlights

Kenneth Yocum is currently employed at Intuit, Inc., where he applies his innovative thinking to develop cutting-edge solutions. His work has had a substantial impact on the company's ability to provide effective financial and business management tools.

Collaborations

Yocum has collaborated with talented individuals such as Daniel Ben David and Joseph B. Cessna. These partnerships have fostered a creative environment that encourages the development of groundbreaking technologies.

Conclusion

Kenneth Grant Yocum is a distinguished inventor whose work in advice generation systems and demand prediction services exemplifies the spirit of innovation. His contributions continue to shape the technological landscape, making a lasting impact on the industry.