Kenichiro Uehara

Title: Kenichiro Uehara: Innovator in Call Center Technology

Introduction

Kenichiro Uehara is a notable inventor based in Tokyo, Japan. He has made significant contributions to the field of call center technology. His innovative approach has led to the development of a unique billing system that enhances the efficiency of commissioned call center services.

Latest Patents

Uehara holds a patent for a "Call center commissioned-service charge billing system." This invention features an operator number setting control unit that adjusts the number of contracted operators based on user requests. Additionally, a log-in time collecting control unit calculates the log-in time of each operator. The system also includes a billed service charge computing device that determines the charge based on the total log-in time for each user. This innovative billing method promotes the commissioning of call center services while minimizing capital investment.

Career Highlights

Kenichiro Uehara is associated with Kawasaki Steel Systems R&D Corporation, where he has been instrumental in advancing research and development in call center technologies. His work has not only improved operational efficiency but has also provided a cost-effective solution for businesses utilizing call center services.

Collaborations

Uehara has collaborated with Isao Yoshizawa, a fellow innovator, to further enhance the capabilities of their projects. Their teamwork has contributed to the successful implementation of advanced technologies in the call center industry.

Conclusion

Kenichiro Uehara's contributions to call center technology through his innovative billing system exemplify the impact of inventive thinking in modern business practices. His work continues to influence the efficiency and effectiveness of call center operations.