Company Filing History:
Years Active: 2024
Title: Keerthivasan Rajagopalan: Innovator in Machine Learning Systems
Introduction
Keerthivasan Rajagopalan is a notable inventor based in Irving, TX (US). He has made significant contributions to the field of machine learning, particularly in enhancing user experience on web and mobile applications. His innovative approach combines user feedback with advanced analytics to address customer issues effectively.
Latest Patents
Keerthivasan holds a patent for "Machine learning systems and methods to corroborate and forecast user experience issues on web or mobile applications utilizing user verbatim, machine logs and user interface interaction analytics." This patent describes systems and methods for data corroboration and forecasting, where a server generates structured customer feedback data from unstructured customer verbatim data. It employs unsupervised machine learning modeling techniques to identify similar word clusters within the structured customer feedback data, classifies these clusters into multiple categories of customer issues, and detects trending customer issues. The server also retrieves web and mobile application usage analytics data and system logs to corroborate customer navigation and service issues associated with the structured feedback data.
Career Highlights
Keerthivasan is currently employed at Citicorp Credit Services, Inc. (USA), where he applies his expertise in machine learning to improve customer experience. His work focuses on leveraging data analytics to provide actionable insights that enhance user interactions with digital platforms.
Collaborations
Some of his notable coworkers include Rajendra Kishore Thota and Anirban Dhar Chowdhury. Their collaborative efforts contribute to the innovative projects at Citicorp, fostering a dynamic environment for technological advancement.
Conclusion
Keerthivasan Rajagopalan is a distinguished inventor whose work in machine learning systems is paving the way for improved user experiences in digital applications. His contributions are vital in addressing customer issues through innovative data analysis techniques.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.