Company Filing History:
Years Active: 2008
Title: Kassandra B Guy: Innovator in Interactive Voice Response Systems
Introduction
Kassandra B Guy is a notable inventor based in Simi Valley, CA (US). She has made significant contributions to the field of interactive voice response (IVR) systems. Her innovative approach has led to the development of a unique patent that enhances the functionality of IVR technology.
Latest Patents
Kassandra holds a patent for an "Interactive voice response (IVR) system providing dynamic resolution of data." This system executes a call flow that references data objects holding crucial information. The data objects include variables that hold values utilized by the call flow, state information describing the state of the variable, and fulfillment type information that describes how to obtain a value for the variable or change the variable's state. The process and application objects in the call flow specify the desired states of variables at specific points. A resolution module within the IVR system determines whether the variables are in the desired states and utilizes the fulfillment type information to adjust them as needed. This dynamic resolution process simplifies the task for call flow developers.
Career Highlights
Kassandra is currently employed at Edify Corporation, where she continues to innovate and develop advanced IVR solutions. Her work has been instrumental in improving customer interaction through technology.
Collaborations
Kassandra collaborates with her coworker, Daniel W Stewart, to further enhance the capabilities of their projects. Together, they strive to push the boundaries of what is possible in the realm of interactive voice response systems.
Conclusion
Kassandra B Guy is a pioneering inventor whose work in IVR technology has made a significant impact on the industry. Her innovative patent demonstrates her commitment to improving user experience through advanced technology.