Kapil Gupta

Title: Kapil Gupta: Innovator in Customer Communication Technology

Introduction

Kapil Gupta is a notable inventor based in Wesley Chapel, FL (US). He has made significant contributions to the field of customer communication technology. His innovative approach has led to the development of a patent that enhances the way service alerts are communicated to customers.

Latest Patents

Kapil Gupta holds a patent titled "Service alert messages for customer premises communication devices." This patent describes a method that includes providing identifying information for a customer premises communication device to a provider network. The customer premises communication device acts as a node within a customer premises network. The method also involves registering a communication channel between the device and the provider network. Additionally, it includes receiving at least one service alert message from the provider network through the established communication channel. The type of service alert message is specifically selected based on the customer premises communication device. This patent showcases his innovative thinking and technical expertise in improving customer communication.

Career Highlights

Kapil Gupta is associated with Verizon Patent and Licensing Inc., where he continues to contribute to advancements in communication technology. His work focuses on enhancing customer experiences through innovative solutions. With a patent portfolio that includes 1 patent, he has established himself as a valuable asset in the field.

Collaborations

Some of his notable coworkers include Manohar R Kesireddy and Sharath B Vaddempudi. Their collaboration has likely contributed to the innovative projects at Verizon Patent and Licensing Inc.

Conclusion

Kapil Gupta's contributions to customer communication technology through his patent demonstrate his commitment to innovation. His work not only enhances customer experiences but also reflects the importance of effective communication in today's digital age.