Company Filing History:
Years Active: 2009-2020
Title: Kang Su Gatlin: Innovator in Sentiment Analysis and User Interface Design
Introduction
Kang Su Gatlin is a notable inventor based in Seattle, WA (US), recognized for his contributions to technology and user experience. With a total of 3 patents, he has made significant strides in the fields of sentiment analysis and graphical user interfaces.
Latest Patents
Gatlin's latest patents include a multi-channel customer sentiment determination system and a graphical user interface. The sentiment analysis engine he developed is designed to classify and quantify customer sentiments during interactions with agents. This system incorporates a data acquisition engine that gathers data from various communication channels, a preprocessing engine that formats and filters the data, and a customization engine that interprets the data in a channel-specific manner. Additionally, a batch scoring engine quantifies customer sentiments in real-time, enhancing the communication experience. Another patent focuses on revealing truncated content on a scrollable grid, where a computing device displays content items that are initially truncated and animates the revealing of these items as the user scrolls.
Career Highlights
Kang Su Gatlin is currently employed at Microsoft Technology Licensing, LLC, where he continues to innovate and develop cutting-edge technologies. His work has significantly impacted how businesses understand and interact with customer sentiments.
Collaborations
Gatlin has collaborated with talented individuals such as Cameron S Buschardt and Elyssa Cox, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Kang Su Gatlin's work in sentiment analysis and user interface design exemplifies the importance of understanding customer interactions in today's digital landscape. His patents reflect a commitment to enhancing user experience and improving communication technologies.