Inventors with similar research interests:
Location History:
- San Jose, CA (US) (2017 - 2021)
- Austin, TX (US) (2016 - 2024)
Company Filing History:
Years Active: 2016-2024
Title: **Innovative Contributions of Kamal Ahmad Zamer in Service Experience Technology**
Introduction
Kamal Ahmad Zamer, based in San Jose, CA, is a prolific inventor known for his substantial contributions to service experience technology, holding an impressive portfolio of 57 patents. His innovative ideas are aimed at enhancing user experiences in various service domains, providing valuable insights into customer interactions at physical locations.
Latest Patents
Among his latest patents, the "Service Experience Score System" introduces a comprehensive approach to evaluating user experiences at merchant locations. This system employs beacon devices to determine the start and end of a user's service experience, generating a service experience score which is stored in a database linked to the respective merchant. This score can be tailored based on different areas within the merchant's physical premises.
Another noteworthy invention is the "Systems and Methods for Inferred Review," which leverages user behavior data to create inferred reviews of service providers. By analyzing factors such as the frequency of user visits, travel distance to the service provider, and customer loyalty, this system helps in generating more accurate portrayals of service quality. It applies not only to commercial entities like hotels and restaurants, but also to non-profit organizations and public service locations.
Career Highlights
Kamal Zamer has gained considerable experience working with prominent companies, including eBay and PayPal. His tenure at these organizations has allowed him to refine his skills in innovative technologies and contribute to the advancement of service-based systems.
Collaborations
Throughout his career, Zamer has collaborated with notable colleagues such as Nikhil Vijay Thaker and Praveen Nuthulapati. These partnerships signify his commitment to teamwork and his ability to work alongside other talented professionals in the field.
Conclusion
Kamal Ahmad Zamer is a key figure in the realm of service experience innovation. His extensive patent portfolio and contributions to leading companies underscore the importance of his work in enhancing user experiences across various service sectors. His groundbreaking patents continue to pave the way for improved interactions between users and service providers, echoing his role as an influential inventor in the field.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.