Company Filing History:
Years Active: 2021-2022
Title: Innovations by Joshua Maki
Introduction
Joshua Maki is an accomplished inventor based in Frisco, TX (US). He has made significant contributions to the field of interactive voice response systems. With a total of 2 patents, Maki continues to push the boundaries of technology and innovation.
Latest Patents
One of Joshua Maki's latest patents is an interactive voice response system with a real-time conversation scoring module. This innovative system is designed to interpret the sentiment of a conversation in real time. It includes a receiver that can receive multiple sentiment signals and a first portion of a conversation, which consists of various interaction pairs. Each interaction pair includes an utterance and a system response. The system features an utterance sentiment category determination module that determines a sentiment category for each utterance. Additionally, a sequential module determines a conversation sentiment category based on the order of the utterance sentiment categories received. Finally, an output module outputs the conversation sentiment category, which can be used to inform future system responses.
Career Highlights
Joshua Maki is currently employed at Bank of America Corporation, where he applies his expertise in developing advanced voice response technologies. His work has garnered attention for its innovative approach to enhancing user interaction through sentiment analysis.
Collaborations
Joshua has collaborated with notable colleagues, including Christopher Keith Restorff and Emad Noorizadeh. Their combined efforts contribute to the advancement of technology in their field.
Conclusion
Joshua Maki is a notable inventor whose work in interactive voice response systems showcases his innovative spirit and dedication to technology. His contributions continue to shape the future of user interaction and sentiment analysis.