John Paredes

Title: Innovations by John Paredes

Introduction

John Paredes is an accomplished inventor based in Tampa, Florida. He has made significant contributions to the field of technology, particularly in the area of customer relationship management. With a total of two patents to his name, Paredes has developed innovative systems that enhance customer retention and service efficiency.

Latest Patents

One of John Paredes' latest patents is the "Churn Amelioration System and Method Therefor." This system supports data feeds from mobile switching centers, billing systems, and customer service systems. It maintains an extensive database of customer and unit data, along with rules for interpreting this data. The churn history process establishes rules for predicting the likelihood of customer churn. An administration process assigns identified customers to organization representative user in-boxes, allowing proactive contact by representatives. The system also calculates churn vulnerability and customer worth, prompting representatives with pre-approved offers and actions tailored to customer needs.

Career Highlights

Throughout his career, John Paredes has worked with notable companies, including GTE Telecommunication Services Incorporated. His experience in the telecommunications sector has equipped him with the knowledge and skills necessary to develop effective customer retention strategies.

Collaborations

John Paredes has collaborated with several professionals in his field, including William H. McCausland and Richard J. Kehoe, Jr. These collaborations have contributed to the development and refinement of his innovative systems.

Conclusion

John Paredes is a notable inventor whose work in churn amelioration systems has the potential to transform customer service practices. His contributions to technology reflect a commitment to improving customer relationships and enhancing service efficiency.