John Makhoul

Title: Innovations by John Makhoul in Automated Directory Assistance

Introduction

John Makhoul is an accomplished inventor based in Winchester, MA (US). He has made significant contributions to the field of automated directory assistance, holding 2 patents that enhance the efficiency and accuracy of directory services. His work focuses on utilizing transcripts to improve automated systems, making them more user-friendly and effective.

Latest Patents

Makhoul's latest patents include "System and methods for using transcripts to train an automated directory assistance service" and "Systems and methods for providing automated directory assistance using transcripts." These patents describe a comprehensive training system that includes various modules such as a transcription module, a speech grammar estimation module, a listings statistics estimation module, and a required words determination module. The system is designed to process audible requests for telephone numbers, generate transcripts, and retrieve relevant listings from a database, ultimately presenting the caller with the correct information.

Career Highlights

Throughout his career, John Makhoul has worked with notable companies such as Verizon Corporate Services Group Inc. and BBN Technologies Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas in automated directory assistance.

Collaborations

Makhoul has collaborated with esteemed colleagues, including Richard Mark Schwartz and Han Shu, contributing to the advancement of technology in his field.

Conclusion

John Makhoul's innovations in automated directory assistance demonstrate his commitment to improving communication technology. His patents reflect a deep understanding of user needs and the potential of automated systems to enhance everyday interactions.