This inventor holds 1 USPTO granted patent. Top assignee: Aladdin Knowledge Systems Ltd.. Active years: 2002.
Company Filing History:
Years Active: 2002
Title: The Innovative Mind of Jeffrey Barth
Introduction
Jeffrey Barth is an accomplished inventor based in Stanford, CA. He is known for his contributions to the field of customer support technology. His innovative approach has led to the development of a unique patent that enhances user experience through interactive software support.
Latest Patents
Jeffrey Barth holds a patent for "Interactive customer support for computer programs using network connection of user machine." This invention provides broad-based, systematic, individualized, and interactive customer software support through a two-way, voluntary automated exchange of information between a software agent installed on a customer's machine and a server machine via a wide area computer network, such as the Internet. The communication between the agent and the server is designed to be unobtrusive, utilizing spare bandwidth of intermittent Internet connections. The agent is software non-specific and can operate with various software programs, gathering activity information with the user's informed consent and uploading it to a server for storage. This innovative system allows for targeted messaging and actions, enhancing the overall customer experience.
Career Highlights
Jeffrey Barth has made significant strides in his career, particularly through his work at Aladdin Knowledge Systems Ltd. His expertise in software support systems has positioned him as a key player in the industry. His patent reflects his commitment to improving customer interactions with technology.
Collaborations
Throughout his career, Jeffrey has collaborated with notable colleagues, including Steve Goldband and Ron Van Os. These partnerships have contributed to the development of innovative solutions in the field of customer support.
Conclusion
Jeffrey Barth's contributions to interactive customer support technology demonstrate his innovative spirit and dedication to enhancing user experiences. His patent serves as a testament to his expertise and the impact of his work in the industry.