Jeff Raikes

Title: **Innovator Spotlight: Jeff Raikes**

Introduction

Jeff Raikes, a notable inventor based in Seattle, WA, has made significant contributions to the field of software applications. With a versatile background and an inventive spirit, he has secured a patent that enhances user support in application software through community engagement.

Latest Patents

Raikes holds a patent for a "Community-based software application help system." This innovative framework empowers a community of users to share help information about an application program. The system includes mechanisms for users to generate and share help information and access support created by other users. By integrating tools within the application, users can capture video clips of their interactions, providing visual aids to assist others in navigating the program. In addition, context information and explanatory material, such as audio narration, further enhance the help resources. A server facilitates the cataloging of these video clips, allowing users to find specific assistance based on their input about a help topic.

Career Highlights

Jeff Raikes is currently associated with Microsoft Technology Licensing, LLC, showcasing his expertise in technology and innovation. His career reflects a strong commitment to improving user experiences and enhancing software support systems.

Collaborations

Throughout his career, Raikes has collaborated with notable colleagues, including Roderic C. Deyo and Christopher Hugh Pratley. Their collective expertise has contributed to advancements in technology and innovation within their shared projects.

Conclusion

Jeff Raikes exemplifies the spirit of innovation in the tech industry. His patent for a community-based help system reflects his dedication to enhancing user experiences and leveraging collective knowledge. As technology continues to evolve, innovators like Raikes play a crucial role in shaping the future of software applications.