This inventor holds 1 USPTO granted patent. Top assignee: Freshworks, Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Jayanti Venkata Sai Kiran: Patent on Optimal Agent Allocation
Introduction
Jayanti Venkata Sai Kiran is an inventor associated with Hyderabad, India, and Freshworks, Inc. The available information identifies 1 patent associated with Kiran.
Latest Patents
Kiran’s patent, “Method and Process for Optimal Agent Allocation,” describes a computer-implemented approach to distributing calls among available agents. A processor identifies agents who can receive calls and arranges them according to the number of ringing calls after an agent’s most recent answered call. It then identifies agents not receiving ringing calls, organizes available agents into groups or batches, and assigns calls to agents in those groups who are not already receiving ringing calls. The method is intended to support efficient call allocation across a network.
Career Highlights
Kiran is associated with Freshworks, Inc., a company connected to the inventor’s professional profile. The patent reflects work on call-routing processes and the allocation of agents to incoming calls.
Collaborations
The listed coworkers include Ravi Deepak Malode and Bhaskar Ghosh Dastidar.
Conclusion
Jayanti Venkata Sai Kiran’s patent focuses on organizing available agents into groups and allocating incoming calls through a computer-implemented process.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile