Company Filing History:
Years Active: 2015
Title: Janet Nici: Innovator in Service Quality Metrics
Introduction
Janet Nici is a prominent inventor based in Holmdel, NJ (US). She has made significant contributions to the field of service quality assurance through her innovative patent. Her work focuses on enhancing the selection of service quality metrics, which is crucial for managing service quality in various applications.
Latest Patents
Janet Nici holds a patent titled "Apparatus and method for selecting service quality metrics for managed services quality assurance." This patent presents a capability for selecting service quality metrics for a service. The process involves selecting a plurality of candidate service quality metrics from a set of available metrics, associating them with user experience categories and service user functions, and ultimately selecting a portion of these metrics to manage service quality assurance effectively. This innovation is vital for ensuring high standards in service delivery.
Career Highlights
Janet Nici is associated with Alcatel Lucent, where she has applied her expertise in service quality metrics. Her work has been instrumental in developing solutions that enhance user experience and service reliability. With a focus on quality assurance, she has contributed to the advancement of managed services.
Collaborations
Janet has collaborated with notable colleagues, including Steven J Izzo and Vanita K Katkar. These collaborations have fostered a productive environment for innovation and have led to significant advancements in their respective fields.
Conclusion
Janet Nici's contributions to the field of service quality metrics exemplify her dedication to innovation and excellence. Her patent and work at Alcatel Lucent highlight her role as a key player in enhancing service quality assurance.