Company Filing History:
Years Active: 1997-2009
Title: James Van Artsdalen: Innovator in Automated Technical Support and Information Handling Systems
Introduction
James Van Artsdalen is a notable inventor based in Austin, TX (US), recognized for his contributions to automated technical support systems and information handling systems. With a total of 5 patents, he has made significant advancements in the field of computer technology.
Latest Patents
One of his latest patents is titled "Method and system for automated technical support for computers." This invention outlines a method and system that provides automated support in a computer system. The system includes a service button that, when pressed, sets a bit in a register within the chip set. This action generates an interrupt signal that is processed based on the computer's booting state. If the system is booting, the bit is checked during the boot sequence, and if set, a service application is initiated. Conversely, if the system is not booting, a second interrupt is generated to initiate the service application. A timer is also initiated with the pressing of the service button, ensuring that if the service application reaches a specific point before the timer expires, it will clear the timer; otherwise, a predetermined reboot protocol is followed.
Another significant patent is the "Method and system for manufacture of information handling systems from an image cache." This invention analyzes orders for information handling system configurations to select configurations for imaging. Frequently ordered or time-consuming configurations are chosen for imaging, allowing for quicker manufacturing of subsequent systems by copying the saved image to the new information handling system.
Career Highlights
James has worked with prominent companies such as Dell USA L.P. and Dell Products Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions in the technology sector.
Collaborations
Throughout his career, James has collaborated with notable individuals, including Wai-Ming Richard Chan and Stuart William Hayes. These partnerships have fostered a creative environment that has led to the development of his impactful inventions.
Conclusion
James Van Artsdalen's work in automated technical support and information handling systems showcases his innovative spirit and dedication to improving technology. His patents reflect a commitment to enhancing user experience and efficiency in computer systems.