James R Eveningham

Title: The Innovations of James R Eveningham

Introduction

James R Eveningham, an accomplished inventor located in Los Altos Hills, California, has made significant contributions to the field of intelligent call routing systems. With a focus on creating vendor-neutral solutions, his work has streamlined communication processes for various systems.

Latest Patents

Eveningham holds a notable patent titled "Common gateway to call control systems." This innovation describes a method and apparatus that supports intelligent call routing (ICR) systems from multiple vendors. The patent outlines how a voice program can send a call routing request in an HTTP format to a call routing program. The program then decodes the request, identifies the corresponding vendor-specific communication method, and facilitates seamless communication between the voice program and the ICR system. This ingenious approach empowers developers to create applications that interact with various ICR systems while promoting the reuse of call routing code.

Career Highlights

James R Eveningham has worked at Tellme Networks, Inc., a company recognized for its advancements in voice technology and interactive systems. His work has not only contributed to the company's success but has also positioned him as a key player in the evolution of voice-based communication solutions.

Collaborations

During his career, Eveningham has collaborated with talented individuals such as Terry Ray Weissman and Shirish Andhare. Their collective expertise and innovative thinking have fostered an environment rich in creativity, allowing them to tackle complex challenges in the field of call routing systems.

Conclusion

James R Eveningham's contributions to the world of intelligent call routing have established him as a forward-thinking inventor in the technology landscape. His patented solutions reflect a commitment to enhancing communication systems, showcasing his ability to merge technical prowess with practical applications. Through his innovations, he has not only influenced his immediate workplace but has also left a lasting impact on the industry.