Company Filing History:
Years Active: 2012-2014
Title: Jacob Naparstek: Innovator in Customer Interaction Technologies
Introduction
Jacob Naparstek is a notable inventor based in Raanana, Israel. He has made significant contributions to the field of customer interaction technologies. With a total of 2 patents to his name, Naparstek has developed innovative systems that enhance the way businesses manage customer communications.
Latest Patents
Naparstek's latest patents focus on a system and method for recording and distributing customer interactions. This technology allows for the association of calls with an information record. Parameters within this record can determine whether a call should be recorded and the method of providing the recording. These advancements aim to streamline the process of managing customer interactions effectively.
Career Highlights
Jacob Naparstek is currently employed at Nice Systems Ltd., a company renowned for its expertise in customer engagement and analytics. His work at Nice Systems has positioned him as a key player in developing solutions that improve customer service and operational efficiency.
Collaborations
Naparstek collaborates with Leon Portman, a fellow innovator in the field. Together, they work on projects that push the boundaries of technology in customer interactions.
Conclusion
Jacob Naparstek's contributions to customer interaction technologies through his patents and work at Nice Systems Ltd. highlight his role as an influential inventor in this domain. His innovative approaches continue to shape the future of customer communication.