Company Filing History:
Years Active: 2006-2009
Title: Israel Beniaminy: Innovator in Knowledge Sharing and Resource Management
Introduction
Israel Beniaminy is a notable inventor based in Ramat Gan, Israel. He has made significant contributions to the fields of knowledge sharing and resource management through his innovative patents. With a total of 2 patents, Beniaminy continues to push the boundaries of technology and improve service efficiency.
Latest Patents
Beniaminy's latest patents include a "Method and system for sharing knowledge" and a "Method and system for assigning human resources to provide services." The first patent describes a method for providing technical support via a network. This method involves a database containing searchable technical support information that is remotely accessible and divided into multiple support sessions. The process includes an electronic serial dialogue between the database and the user. If a solution is not found, the dialogue is transferred to a selected expert, who continues the conversation in the same format. This innovative approach enhances the database's support capabilities by adding successful dialogues to it.
The second patent focuses on a system for assigning human resources to service tasks. It features a long-term forecasting module that allows users to assign tasks based on past demand and actual service operations. Additionally, a mid-term planning module helps allocate resources for future tasks, while a short-term scheduling module assigns specific human resources to fulfill actual tasks. The system also includes a coordination module that propagates changes in assignments across all modules, ensuring seamless operations.
Career Highlights
Israel Beniaminy is currently associated with ClickSoftware Technologies Ltd., a company known for its innovative solutions in workforce management. His work at ClickSoftware has allowed him to develop and refine his patented technologies, contributing to the company's reputation as a leader in the industry.
Collaborations
Beniaminy has collaborated with notable colleagues such as Moshe Benbassat and Amit Bendov. Their combined expertise has fostered an environment of innovation and creativity, leading to the development of impactful technologies.
Conclusion
Israel Beniaminy stands out as an influential inventor whose work in knowledge sharing and resource management has the potential to transform service industries. His patents reflect a commitment to enhancing efficiency and effectiveness in technical support and human resource allocation.