Irvin Lee Smith

Title: The Innovative Contributions of Irvin Lee Smith

Introduction

Irvin Lee Smith is a notable inventor based in San Antonio, TX, with a remarkable portfolio of five patents. His work primarily focuses on enhancing user interaction and streamlining processes in the insurance industry.

Latest Patents

One of his latest patents is a simplified interactive user interface designed for cooperative document generation. This innovative method includes receiving a request from a mobile device to start an insurance claim. The application guides users through the claim process by establishing a session between a computer and the mobile device. It displays images of the user interface and receives information concerning the insurance claim from the user. The method allows customer service representatives to alter the information or request additional details, ultimately adding verified information to a data record regarding the insurance claim.

Career Highlights

Irvin Lee Smith is currently employed at the United Services Automobile Association (USAA), where he applies his inventive skills to improve customer service and operational efficiency. His contributions have significantly impacted the way insurance claims are processed, making them more user-friendly and efficient.

Collaborations

Throughout his career, Irvin has collaborated with talented individuals, including coworkers David John Pflug and David James. These collaborations have fostered an environment of innovation and creativity, leading to the development of impactful solutions in the insurance sector.

Conclusion

Irvin Lee Smith's inventive spirit and dedication to improving user experiences in the insurance industry are evident through his patents and career achievements. His work continues to influence the field, showcasing the importance of innovation in enhancing customer service.