Hugh J Crean

Title: Hugh J Crean: Innovator in Customer Purchase Systems

Introduction

Hugh J Crean is a notable inventor based in Rowayton, CT (US). He has made significant contributions to the field of customer purchase systems, holding a total of 3 patents. His innovative ideas have paved the way for improved customer experiences in various industries.

Latest Patents

One of Hugh's latest patents is the "Bounce back method, system and apparatus." This invention allows customers whose conditional purchase offers (CPO) have been accepted to receive bounce back offers from vendor partners for other services or products. The bounce back process determines the eligibility of a supplier-partner to participate in such transactions. If a bounce back transaction occurs, the partner notifies the principal of the transaction. In the context of automobile rentals, this process enables travelers to access reduced rental rates while helping rental agencies manage their excess capacity more effectively. The CPO management system utilizing bounce back capabilities can be applied to acquire any underlying product and/or service along with the bounce back product and/or service.

Career Highlights

Hugh J Crean is currently associated with Priceline.com Incorporated, where he continues to innovate and develop new systems that enhance customer interactions. His work has been instrumental in shaping the way customers engage with services and products in the marketplace.

Collaborations

Hugh has collaborated with notable coworkers such as Brian Harniman and Thomas M Sparico. Their combined efforts have contributed to the success of various projects and innovations within the company.

Conclusion

Hugh J Crean's contributions to the field of customer purchase systems demonstrate his commitment to innovation and improving customer experiences. His patents and work at Priceline.com Incorporated highlight his role as a significant figure in the realm of inventions.