Company Filing History:
1 out of 832,843 Years Active: 2019
Title: The Innovative Mind of Hendy E Putra
Introduction: Hendy E Putra is a notable inventor based in Austin, TX (US). He has made significant contributions to the field of contact center operations through his innovative patent. His work focuses on optimizing contact center models using historical data, which enhances operational efficiency.
Latest Patents: Hendy holds a patent titled "Method and system for creating contact center models." This patent describes a method and system for creating contact center models by deriving and optimizing model parameters from historical data. The optimized parameters are utilized to construct an analytic model, which can then be used to create a contact center model. Additionally, the patent outlines how a distribution can be determined to represent the historical environment of the contact center operation at various time intervals. This distribution aids in transforming inputs when discrepancies arise between the simulation model time interval and the time interval for a generated forecast. Hendy has 1 patent to his name.
Career Highlights: Throughout his career, Hendy has demonstrated a commitment to innovation in the contact center industry. His work has been instrumental in developing systems that improve the accuracy and efficiency of contact center operations.
Collaborations: Hendy has collaborated with talented individuals such as Wei Xun Ter and Bayu Aji Wicaksono, contributing to a dynamic and innovative work environment.
Conclusion: Hendy E Putra's contributions to the field of contact center models exemplify the impact of innovative thinking in technology. His patent showcases the potential for data-driven solutions to enhance operational efficiency in contact centers.