Heidi A Crittenden

Title: Innovations by Heidi A. Crittenden

Introduction

Heidi A. Crittenden is an accomplished inventor based in Bellevue, WA (US). She has made significant contributions to the field of software reliability and availability through her innovative patents. With a total of 3 patents, her work has had a notable impact on the technology industry.

Latest Patents

One of her latest patents is titled "Methods and systems for planning and tracking software reliability and availability." This patent discloses a software application reliability and availability tracking and reporting mechanism. It collects event data from target computers, analyzes the data, and produces reliability and availability reports. A network administrator specifies target computers for which event data are collected. The collected event data, along with a reliability model, are provided to a reliability and availability analysis engine. The output from the engine includes reliability and availability data expressed as durations of time spent in each state and as associations with the events. The reliability and availability data are fed to a report generator, which computes reliability and availability metrics. These metrics are used to generate reports that can be interpreted by the network administrator without the need for specialized data analysis skills. Additionally, the metrics are aggregated to provide historical and relative ranking reliability and availability data useful for planning and tracking against reliability and availability objectives.

Another significant patent is the "Method and apparatus of analyzing computer system interruptions." This method analyzes the cause of a computer application interruption. It determines whether the cause was user disruptive or non-user-disruptive, operating system related or non-operating system related. Furthermore, it assesses whether the interruption caused the application to stop operating or operate at a degraded level of performance.

Career Highlights

Heidi A. Crittenden is currently employed at Microsoft Technology Licensing, LLC, where she continues to innovate and contribute to advancements in software technology. Her expertise in software reliability has positioned her as a key player in her field.

Collaborations

Heidi has collaborated with notable coworkers, including Mario R. Garzia and Anna Dayen, enhancing her work through teamwork and shared expertise.

Conclusion

Heidi A. Crittenden's contributions to software reliability and availability through her patents reflect her innovative spirit and dedication to improving technology. Her work continues to influence the industry and inspire future advancements.