Fife, United Kingdom

Heather McCracken

USPTO Granted Patents = 5 

Average Co-Inventor Count = 2.7

ph-index = 2

Forward Citations = 10(Granted Patents)


Location History:

  • Fife, GB (2014 - 2021)
  • Scotland, GB (2021)

Company Filing History:


Years Active: 2014-2021

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5 patents (USPTO):Explore Patents

Title: Heather McCracken: Innovator in Self-Service Technology

Introduction

Heather McCracken is a prominent inventor based in Fife, GB. She has made significant contributions to the field of self-service technology, holding a total of 5 patents. Her work focuses on enhancing the functionality and efficiency of automated systems, particularly in the banking sector.

Latest Patents

Among her latest patents is the "Semi-automatic configuration of a self-service terminal." This invention describes embodiments for providing semi-automatic ATM configuration. In this patent, configuration connection details are obtained to connect to a configuration server, allowing for the effective configuration of a self-service terminal (SST). Another notable patent is related to "Transaction performance," which discloses a method and apparatus for performing transactions at a handheld device. This method involves accessing a virtualized operating system and ATM application, enabling customer transactions through a handheld device.

Career Highlights

Heather McCracken is currently employed at NCR Corporation, a leading company in the field of technology solutions. Her innovative work has positioned her as a key player in the development of self-service technologies that improve user experience and operational efficiency.

Collaborations

Throughout her career, Heather has collaborated with notable colleagues, including Norman G. Taylor and Martin Smith. These partnerships have contributed to the advancement of her projects and the successful implementation of her inventions.

Conclusion

Heather McCracken's contributions to self-service technology exemplify her innovative spirit and dedication to improving automated systems. Her patents reflect her commitment to enhancing transaction performance and user experience in the banking industry.

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