Hao Xu

Title: Hao Xu: Innovator in Feedback Attribution Technology

Introduction

Hao Xu is a notable inventor based in Newark, CA, who has made significant contributions to the field of feedback attribution technology. With a focus on enhancing the understanding of feedback mechanisms, Xu's work is pivotal in various applications, particularly in improving customer engagement and satisfaction.

Latest Patents

Hao Xu holds a patent for a technology titled "Macro-attribution of feedback to solicitation." This innovative patent involves determining historical time series information related to collected feedback items and feedback solicitation. The process includes generating a macro-attribution model that estimates the expected number of feedback items to be received over a specified time period. This model is instrumental in distinguishing between organically generated feedback and that which is solicited.

Career Highlights

Xu is currently employed at Reputation.com, Inc., where he applies his expertise in feedback systems to enhance the company's offerings. His work is crucial in developing strategies that leverage customer feedback for business improvement.

Collaborations

Hao Xu collaborates with talented professionals such as Dean Mao and Thomas Medina, contributing to a dynamic work environment that fosters innovation and creativity.

Conclusion

Hao Xu's contributions to feedback attribution technology exemplify the impact of innovative thinking in enhancing customer interaction strategies. His patent and ongoing work at Reputation.com, Inc. highlight his role as a key player in this evolving field.