Denver, CO, United States of America

Hans Brunner


Average Co-Inventor Count = 3.0

ph-index = 3

Forward Citations = 513(Granted Patents)


Company Filing History:


Years Active: 1996-1998

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3 patents (USPTO):Explore Patents

Title: Innovations by Hans Brunner

Introduction

Hans Brunner is an accomplished inventor based in Denver, Colorado. He holds three patents that showcase his expertise in developing innovative systems and methods. His work primarily focuses on enhancing customer service and dialogue management through technology.

Latest Patents

One of Hans Brunner's latest patents is the "Customer service electronic form generating system." This apparatus is designed to produce a series of electronic forms that assist customer service representatives in completing tasks efficiently. The system includes a computer that stores multiple databases and displays a list of tasks for representatives to select. Each task is linked to a series of forms that must be filled out, with each form containing fields that process and store data in their associated databases. Additionally, the system features a task map that indicates which forms need to be completed and tracks the progress of the tasks.

Another significant patent is the "Method and system for interactive object-oriented dialogue management." This method utilizes dialogue-state objects to process user dialogues through an interactive computer system. The system comprises a dialogue manager and application control logic, which work together to encapsulate dialogue data and procedures. The method involves providing a pointer to identify the current dialogue object and processing input signals to update the pointer accordingly.

Career Highlights

Hans Brunner has had a notable career, working with companies such as U S West Technologies, Inc. and U S West Advanced Technologies, Inc. His contributions to these organizations have been instrumental in advancing their technological capabilities.

Collaborations

Throughout his career, Hans has collaborated with talented individuals, including coworkers Randall B. Sparks and Timothy P. McCandless. These collaborations have likely enriched his work and contributed to his innovative projects.

Conclusion

Hans Brunner's contributions to the fields of customer service technology and dialogue management demonstrate his commitment to innovation. His patents reflect a deep understanding of user needs and the application of technology to meet those needs effectively.

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