Grant L Aldrich

Title: Grant L. Aldrich: Innovator in Call Tracking Technology

Introduction

Grant L. Aldrich is a notable inventor based in Thousand Oaks, CA (US). He has made significant contributions to the field of call tracking technology, holding a total of 3 patents. His innovative methods have enhanced the accuracy of call outcomes in various industries.

Latest Patents

One of Aldrich's latest patents is a method and system for accurate automatic call tracking and analysis. This invention discloses a method in a data processing system for automatically and accurately determining the outcome of a phone call. By utilizing signifiers or audibles, the method increases accuracy without altering the flow of the conversation. It is applicable in high-volume call centers across various sectors, including financial services, insurance, and ticket sales. The method involves receiving voice data from a phone call, transmitting a response communication that includes at least one audible or signifier, identifying this audible or signifier using a processor, and automatically determining the call's outcome based on the identified elements.

Career Highlights

Throughout his career, Grant L. Aldrich has worked with several companies, including Elysium Publishing, Inc. and Call Compass, LLC. His experience in these organizations has contributed to his expertise in developing innovative call tracking solutions.

Collaborations

Aldrich has collaborated with notable professionals in his field, including Jasson Gilmore and Eric F. Bernstein. These partnerships have furthered his work and expanded the impact of his inventions.

Conclusion

Grant L. Aldrich is a distinguished inventor whose work in call tracking technology has made a significant impact on the industry. His innovative methods continue to enhance the efficiency and accuracy of call centers across various sectors.