Company Filing History:
6 out of 2,009 
1 out of 14 Years Active: 2009-2018
Title: **Innovative Mind: The Patents and Contributions of Gary Ulrich**
Introduction
Gary Ulrich, an inventive mind based in West Trenton, NJ, has made significant contributions to the field of technology with his seven patents. His innovative work particularly focuses on optimizing call routing systems, which showcases his expertise in enhancing efficiency in communication services.
Latest Patents
Among Ulrich's notable patents is the "System and method of intelligent call routing for cross-sell offer selection based on optimization parameters or account-level data." This invention outlines an advanced call routing system that connects a call routing service provider with various partners. The design allows for enhanced operational efficiency by spreading costs across different business entities, enabling qualified agents to manage calls for multiple organizations. The system leverages a centralized bank of shared Interactive Voice Response (IVR) units to minimize unnecessary call routing and streamline processes. Furthermore, it features a central server that integrates with a long-distance provider to efficiently route calls based on relevant caller data while balancing the load across geographically separated call center systems, ensuring that agents are matched to the calls suited to their skill sets.
Career Highlights
Throughout his career, Gary Ulrich has contributed to prominent companies, notably JPMorgan Chase Bank and JPMorgan Chase Bank, National Association. His work within these institutions has not only honed his skills but also provided a platform for his inventive ideas to flourish.
Collaborations
Ulrich has worked alongside talented professionals, including Lizhi Ma and Shane P. Pederson. Collaborating with such skilled individuals has allowed for a dynamic exchange of ideas, contributing to the innovations Ulrich is known for today.
Conclusion
Gary Ulrich's dedication to enhancing communication processes through innovation has resulted in a series of impactful patents. His contributions, particularly in intelligent call routing, reflect his commitment to advancing technology in ways that improve efficiency and service quality for businesses and consumers alike. As he continues to innovate, the industry awaits his future contributions with great anticipation.