Company Filing History:
Years Active: 2022-2024
Title: Gage Robert Lynch: Innovator in Communication Management
Introduction
Gage Robert Lynch is a notable inventor based in San Antonio, TX (US). He has made significant contributions to the field of communication management, holding a total of six patents. His work focuses on enhancing the efficiency of communication sessions between users and analysts.
Latest Patents
One of Gage's latest patents is titled "Systems and methods for cross-channel communication management." This invention discloses systems and methods capable of establishing a communication session between a user and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the user. Additionally, the communication session may be redirected from one channel, such as chatting, to another channel, like a voice call, to another analyst. The user's information and the communication session details are retained and provided to another analyst before the user is redirected. This system utilizes a real-time machine learning scoring algorithm to determine which analyst the users should be transferred to, thereby saving time for both analysts and users while significantly reducing misroutes by eliminating human errors.
Career Highlights
Gage Robert Lynch is currently employed at the United Services Automobile Association (USAA). His innovative work in communication management has positioned him as a key player in his field. His patents reflect a commitment to improving user experience and operational efficiency.
Collaborations
Gage has collaborated with talented individuals such as Yuibi Fujimoto and Michael James Waldmeier. These collaborations have likely contributed to the development of his innovative ideas and patents.
Conclusion
Gage Robert Lynch is a distinguished inventor whose work in communication management has led to significant advancements in the field. His patents demonstrate a strong focus on improving user interactions and operational efficiency. His contributions are valuable assets to the industry.