This inventor holds 1 USPTO granted patent. Top assignee: Dell Products Inc.. Active years: 2023.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2023
Title: Innovations by Gabriel Timm in Contact Center Technology
Introduction
Gabriel Timm is an innovative inventor based in Porto Alegre, Brazil. He has made significant contributions to the field of contact center technology, particularly through his patent related to context data management. His work aims to enhance the efficiency and effectiveness of communication within contact centers.
Latest Patents
Gabriel Timm holds a patent for a "Context data management interface for contact center." This patent outlines a method for managing context data in a contact center environment. The method involves receiving a contact instance for a user and generating or updating a context data management pattern. This pattern maintains information about the current and previous contact instances, thereby improving the overall user experience.
Career Highlights
Gabriel Timm is currently employed at Dell Products Inc., where he applies his expertise in technology and innovation. His work at Dell focuses on developing solutions that streamline communication processes and enhance customer service.
Collaborations
Gabriel has collaborated with notable colleagues, including Jonas De Abreu Resenes and Joseph P Kelly. These partnerships have contributed to the advancement of technology in the contact center industry.
Conclusion
Gabriel Timm's contributions to contact center technology through his innovative patent demonstrate his commitment to improving communication processes. His work continues to influence the industry positively.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile