Company Filing History:
Years Active: 1995
Title: G Douglas Morlok: Innovator in Integrated Operator Console Technology
Introduction
G Douglas Morlok is a notable inventor based in Belton, MO (US). He is recognized for his contributions to the field of telecommunications, particularly through his innovative patent related to integrated operator consoles. His work has significantly impacted how directory services are provided to callers.
Latest Patents
Morlok holds a patent for an "Integrated Operator Console." This invention is designed for human operators who provide listing and directory services, especially for the 800 telephone number system. The console utilizes a stored program switching device that operates simultaneously with MS-DOS and a memory management utility, such as Microsoft Windows. Data is exchanged between applications for MS-DOS and Windows via shared memory. The directory and listing services data is stored in a database accessible through a data network, which can be either a LAN or a WAN. This allows multiple operators to access the information on consoles within the network. Communication between the operator console and the stored program switching device is facilitated through a digital subscriber line connected via an interface board compatible with the integrated services data network (ISDN). Additionally, the operator can deliver prerecorded audio messages to callers through an audio system that may include the capability to store and deliver messages in the operator's actual voice. Log-on and log-off procedures are simplified by coupling or decoupling the operator's headset.
Career Highlights
Morlok has had a distinguished career at AT&T Bell Laboratories, where he has contributed to various projects and innovations in telecommunications. His work has been instrumental in advancing the technology used in operator consoles and directory services.
Collaborations
Morlok has collaborated with notable colleagues, including J David Hays, to further enhance the capabilities and functionalities of telecommunications systems.
Conclusion
G Douglas Morlok's innovative work in developing the integrated operator console has made a lasting impact on the telecommunications industry. His contributions continue to influence how directory services are provided, showcasing the importance of innovation in technology.