This inventor holds 5 USPTO granted patents. Top assignees: Hewlett-Packard Development Company, L.p., Hewlett-Packard Company. Active years: 2002-2009.
Company Filing History:
4 out of 27,652 
1 out of 9,639 
Years Active: 2002-2009
Title: Eric William Loy: Innovator in System Analysis and Remote Support Technologies
Introduction
Eric William Loy is a notable inventor based in Fort Collins, Colorado. He has made significant contributions to the fields of system analysis and remote support technologies. With a total of 5 patents, Loy's work has had a considerable impact on how organizations manage and analyze system failures.
Latest Patents
Loy's latest patents include a "Method and apparatus for automating the root cause analysis of system failures." This innovative method allows for the analysis of the root cause of system failures on one or more computers. When a computer system detects a failure, an event is generated, and the cause of the failure is determined. This information is then transmitted to a central repository for further analysis.
Another significant patent is the "Method for using self-help technology to deliver remote enterprise support." This patent describes a service-based remote support delivery system where service engineers, supported by an analysis server, receive incident reports from both personal computers and unmanned servers within an enterprise. The incidents arise from user-created reports, event annunciators, and periodic configuration data gathering. These reports are combined with host and contact information and sent to the analysis server for resolution.
Career Highlights
Throughout his career, Eric William Loy has worked with prominent companies, including Hewlett-Packard Development Company, L.P. and Hewlett-Packard Company. His experience in these organizations has allowed him to develop and refine his innovative ideas in technology.
Collaborations
Loy has collaborated with notable individuals in the industry, including Jon Christopher Connelly and Craig W. Bryant. These collaborations have contributed to the advancement of his inventions and the development of new technologies.
Conclusion
Eric William Loy is a distinguished inventor whose work in system analysis and remote support technologies has made a lasting impact. His innovative patents and career achievements reflect his dedication to improving technology in meaningful ways.