Eric C Neilson

Title: Innovations by Eric C. Neilson in Customer Premises Equipment Configuration

Introduction

Eric C. Neilson is a notable inventor based in Dallas, Texas, who has made significant contributions to the field of telecommunications. With a focus on enhancing customer experiences, his innovation aims to simplify the configuration of customer premises equipment, which is essential for seamless communication.

Latest Patents

Eric holds a patent for a "Method and apparatus for automated assistance in configuring customer premises equipment." This invention introduces a method that automatically identifies a virtual channel and/or a protocol valid for configuration with the customer premises equipment. It further assists users in configuring their equipment based on the identified virtual channel or protocol, streamlining the setup process for enhanced user satisfaction.

Career Highlights

Eric is currently employed at Siemens Subscriber Networks, Inc., where he utilizes his expertise to bring forward innovative solutions in the communications sector. His work focuses on improving customer interactions with technology by simplifying complex setups and enhancing overall functionality.

Collaborations

Throughout his career, Eric has collaborated with other talented individuals, including William A. Perry, Jr., and Robert D. Kehn. These collaborations have undoubtedly contributed to the depth of knowledge and innovation that Eric brings to his work, fostering an environment of creativity and advancement within his team.

Conclusion

In summary, Eric C. Neilson stands out as a key figure in the innovation of customer premises equipment configuration. With his patent and contributions to Siemens Subscriber Networks, Inc., he continues to influence the telecommunications industry, making technology more accessible and manageable for users.