Don Hornback

Title: Don Hornback: Innovator in Speech Recognition Technology

Introduction

Don Hornback, an innovative inventor based in Indianapolis, IN, is recognized for his contributions to the field of speech recognition technology. With a total of two patents, he has developed methods that enhance data retrieval systems, making them more efficient for operators and users alike.

Latest Patents

Don Hornback's latest patents focus on utilizing speech recognition systems to improve the efficiency of data retrieval assistance. The first patent is titled "Data retrieval assistance system and method utilizing a speech recognition system and a live operator." This invention allows assistance operators to retrieve customer information from databases using voice commands, significantly reducing the need for manual keyboard input. The system is designed to recognize the operator's voice, providing a more streamlined experience for both the operator and the customer.

His second patent, "Directory assistance system and method utilizing a speech recognition system and a live operator," similarly leverages voice recognition technology to enable directory assistance operators to access listing databases. By allowing operators to communicate inquiries through voice rather than typing, Hornback's invention enhances the efficiency of retrieving requested information and improves customer service interactions.

Career Highlights

Throughout his career, Don Hornback has worked with various organizations, including Usada, Inc. His experiences in these roles have contributed to the development of his patented technologies. His work underscores the importance of innovation in user interface and customer service sectors, especially in the realm of automated assistance.

Collaborations

While working on his patents, Don collaborated with notable individuals in the field, including Robert Oden Stuart and Scott P Stuart. These collaborations likely provided valuable insights and support, contributing to the successful development and implementation of his inventions.

Conclusion

Don Hornback's innovative contributions to speech recognition technology through his patents demonstrate his commitment to enhancing user experiences in data retrieval systems. His work continues to inspire advancements in the field, making complex processes simpler and more efficient for operators and customers alike.