Company Filing History:
Years Active: 2015-2019
Title: The Innovative Contributions of Dewey Gaedcke
Introduction
Dewey Gaedcke is a notable inventor based in Austin, TX, who has made significant contributions to the field of social customer care systems. With a total of six patents to his name, Gaedcke has focused on integrating social media and customer service, enhancing the way businesses interact with their customers.
Latest Patents
One of Gaedcke's latest patents is a system and method for providing a social customer care system. This innovative platform allows customer service agents to identify, prioritize, match, and triage customer support requests that arise through social networks. The system is designed to manage and track a high volume of customer interactions, providing businesses with the ability to monitor relevant social network posts and respond to tens of thousands of social interactions in near real-time.
Career Highlights
Throughout his career, Dewey Gaedcke has worked with prominent companies such as Lithium Technologies, Inc. and Khoros, LLC. His experience in these organizations has allowed him to develop and refine his innovative ideas in customer service technology.
Collaborations
Some of his notable coworkers include Phu Nguyen and James David Evans, who have collaborated with him on various projects, contributing to the advancement of social customer care solutions.
Conclusion
Dewey Gaedcke's work in developing social customer care systems has significantly impacted how businesses engage with their customers. His innovative patents and career achievements highlight his dedication to improving customer service through technology.